Pricing



Public

Free


per user/month

  • 1 User
  • 10 Uploads/User/Day
  • Runs on Public Cloud (Multi-tenant)
  • Public Cloud Storage
  • 50mb File Size Limit
  • 30 Days Report Archival
  • Standard Support
  • -
  • -

Enterprise

USD $85


per user/month

  • 6 Users min/1 year term
  • Unlimited Uploads
  • On-premise. Runs with in your Firewall
  • On-premise File Storage
  • Uncapped File Size
  • Unlimited Report Archival
  • Premium Support
  • JSON Format Data Export
  • Expert Advice/Tips

API

 


per server/month

  • 0 - 99 servers: $25
  • 100 - 999 servers: $15
  • > 1000 servers: $10


What are the benefits of 'Enterprise' edition over 'public' edition?

Security
In 'Public' edition your dumps are uploaded to public cloud. For certain enterprise, it's concern to upload production artifacts to public cloud. In 'Enterprise' edition, applications are privately installed and runs on your datacenter/local machine. Thus production artifacts will remain within your corporate firewall.

More Features
'Enterprise' edition has more features such as: capability to down the reports in CSV format, expert advice on JVM settings, automatic problem detection and fine grained solution to the problems

Unlimited usage
As shown in the above table, in the 'Public' edition there are limits on the number of dumps that you can upload, size of the file that you can upload. Where as in 'Enterprise' edition there are no such limits. You have unlimited access.

Support
In 'Public' edition, service requests are attended within 3 days. Only e-mail support is provided. In 'Enterprise' edition service requests are attended with in 24 hours. Both Email and Phone support are provided.


Do you provide any other custom plans?

Yes, we do. For few major enterprises like 'apple', 'T-mobile' we do provide an exclusive hosted environment (i.e. http://yourcompany.fastthread.io) in a secure cloud. So that you don't have to worry about installing, upgrading, maintaining, backing up data and running it 24 x 7.


What is the difference between Standard vs. Premium Support?

Standard Support: Service requests are attended with in 3 days. Only e-mail support is provided.

Premium Support: Service requests are attended with in 24 hours. Both Email and Phone support are provided.


Can I try the product before I buy?

Sure. You can register here to get a free 14-day trial version for both of our products: GCeasy.io & fastThread.io.


Can I book a free demo?

Sure. Please send an email to team@tier1app.com with subject "Demo"


How to buy 'Enterprise' edition?

Please send email to team@tier1app.com with subject "Enterprise Edition". In the email, please mention how many seats you are looking to buy.