In 'Public' edition your dumps are uploaded to public cloud. For certain enterprise, it's concern to upload production artifacts to public cloud. In 'Enterprise' edition, applications are privately installed and runs on your datacenter/local machine. Thus production artifacts will remain within your corporate firewall.
'Enterprise' edition has more features such as: capability to down the reports in CSV format, expert advice on JVM settings, automatic problem detection and fine grained solution to the problems
As shown in the above table, in the 'Public' edition there are limits on the number of dumps that you can upload, size of the file that you can upload. Where as in 'Enterprise' edition there are no such limits. You have unlimited access.
In 'Public' edition, service requests are attended within 3 days. Only e-mail support is provided. In 'Enterprise' edition service requests are attended with in 24 hours. Both Email and Phone support are provided.
Yes, we do. For few major enterprises like 'apple', 'T-mobile' we do provide an exclusive hosted environment (i.e. http://yourcompany.fastthread.io) in a secure cloud. So that you don't have to worry about installing, upgrading, maintaining, backing up data and running it 24 x 7.
Standard Support: Service requests are attended with in 3 days. Only e-mail support is provided.
Premium Support: Service requests are attended with in 24 hours. Both Email and Phone support are provided.
Sure. You can register here to get a free 14-day trial version for both of our products: GCeasy.io & fastThread.io.
Sure. Please send an email to email@example.com with subject "Demo"
Please send email to firstname.lastname@example.org with subject "Enterprise Edition". In the email, please mention how many seats you are looking to buy.